Information We Collect

Account Information

Basic Information: Name, email address, company name when you create an account
Payment Information: Billing address, payment method details (processed by Paddle)
Usage Data: How you use our service, sync configurations, and performance metrics

Important: We Do NOT Store Your Database Data

DBPiper acts as a conduit between your databases and Airtable. We never store your actual database records, content, or sensitive business data. We only store connection metadata and sync configurations.

How We Use Information

Service Operation

• Provide and maintain our service
• Process transactions and send invoices
• Send service-related notifications
• Monitor service performance

Communication

• Respond to your inquiries
• Send product updates and news
• Conduct user research and surveys
• Provide customer support

Data Security

Security Measures

Encryption: All data in transit uses TLS 1.2+ encryption
Access Control: Role-based access and authentication
Audit Logs: Comprehensive activity logging

Data Processing

Database Credentials

Database connection strings and API keys are encrypted using AES-256 encryption and stored securely in AWS KMS. We never log or store plaintext credentials.

Your Rights

GDPR & CCPA Rights

Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete data
Deletion: Request deletion of your personal data
Opt-out: Opt out of marketing communications

Exercising Your Rights

To exercise any of these rights, please contact us:

aliamer19ali@gmail.com

We respond to all requests within 30 days. Please include your email address and account details for verification.

Contact Us

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: